Customer and consumer satisfaction policy
Podravka is a food company oriented toward achieving the highest level of satisfaction among its customers and consumers, who know that a range of added services are available to them even after purchasing our products.
Our current and future customers and consumers represent our most valuable external potential. This is why we devote them special attention, communicating with them openly and responsibly.
We regularly measure how well their needs and expectations have been fulfilled. We analyse feedback with the aim of increasing confidence and satisfaction among our customers and consumers, as well as constantly improving our products and work processes.
We build confidence on the basis of mutual respect for our employees, customers and consumers alike.
President of the Management Board
Darko Marinac
Contacts
- Podravka d.d.
- Ante Starčevića 32
- 48000 Koprivnica, Croatia
- tel.:+385 (0) 48 6510
- fax.:+385 (0) 48 622 518
- e-mail: podravka@podravka.com
- Andrije Hebranga 32
- 10000 Zagreb, Croatia
- tel.: +385 (0) 1 4891 900
- fax.: +385 (0) 1 4891 959
- e-mail: press@podravka.com
Policies
- Human Resources Policy
- Based on the principles of our Corporate Policy… more
- Environmental protection policy
- Environmental protection is one of the company’s priorities… more
Frequently asked questions
- Here you can find answers to frequently asked questions. more
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